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Strategic IT Leadership & Oversight

Strategic IT Leadership & Oversight

Your virtual Head of IT, overseeing strategy, infrastructure, vendors, and growth. At BoldWave IT, we step in as your virtual IT Manager or Head of IT, guiding your technology landscape while you stay focused on your business. Whether you’re growing fast, expanding globally, or just tired of ad-hoc IT decisions — we bring structure, direction, and accountability. You can keep your support provider (or we’ll introduce one we trust). We don’t replace them — we lead them. You get a senior partner handling your big-picture IT while they handle the tickets. 🧠 IT Strategy, Planning & Oversight We create a clear roadmap that aligns with your business goals — not just what’s easiest for your MSP. Monthly strategy sessions with your leadership team Defined priorities for onboarding, AV, networking, and collaboration tools 12–24 month IT roadmap aligned with growth and hiring Office moves, global expansion, and infrastructure projects fully managed IT budgeting, procurement support, and license cost reviews 🤝 Vendor & MSP Accountability We sit between you and your vendors, making sure you’re not overpaying, under-supported, or left in the dark. Vendor reviews, SLA checks, and renewals management Handling MSP escalations and poor response times Sourcing, negotiating, and onboarding new IT vendors Acting as your single point of contact across all suppliers 🛠️ Microsoft 365 & Tooling Governance From Teams and SharePoint to OneDrive and device management — we help your stack work together smoothly. Microsoft 365 audits, tenant cleanup, and app rationalisation Tool recommendations tailored to your workflows Autopilot & Intune strategies for zero-touch provisioning Procurement support for Apple & Windows environments 🔐 Cybersecurity & Best Practice Security shouldn’t be fear-based or over-complicated. We embed real-world protection into your systems. Password policies, MFA rollout, secure onboarding/offboarding Endpoint protection and patching enforcement Backup strategies and data loss prevention Regular audits to identify and resolve weak spots 🔄 Project Management & Global Rollouts From local office moves to global cloud migrations — we’ve led it all. You stay focused while we manage every detail. Structured delivery of IT fit-outs and network upgrades Wi-Fi heat mapping, AV deployments, and server room design Coordinating with fit-out teams, ISPs, AV, and cabling vendors Oversight of rollout timelines, budgets, and stakeholder alignment Why BoldWave IT? ✔️ Calm, confident IT leadership — not reactive support✔️ One partner guiding all your technology decisions✔️ No fluff, no upselling — just clear advice and delivery✔️ Ideal for 25–150 user businesses scaling with confidence✔️ Full IT visibility, reduced risk, and better vendor performance 📩 Ready to take ownership of your IT? We’ll assess your current setup, highlight risk, and show you what structured IT leadership can look like — without hiring in-house. 👉 [Book a 15-min discovery call]📧 Or email us at Info@boldwaveit.com

Your virtual Head of IT, overseeing strategy, infrastructure, vendors, and growth.

At BoldWave IT, we step in as your virtual IT Manager or Head of IT, guiding your technology landscape while you stay focused on your business. Whether you’re growing fast, expanding globally, or just tired of ad-hoc IT decisions — we bring structure, direction, and accountability.

You can keep your support provider (or we’ll introduce one we trust). We don’t replace them — we lead them. You get a senior partner handling your big-picture IT while they handle the tickets.

🧠 IT Strategy, Planning & Oversight

We create a clear roadmap that aligns with your business goals — not just what’s easiest for your MSP.

  • Monthly strategy sessions with your leadership team

  • Defined priorities for onboarding, AV, networking, and collaboration tools

  • 12–24 month IT roadmap aligned with growth and hiring

  • Office moves, global expansion, and infrastructure projects fully managed

  • IT budgeting, procurement support, and license cost reviews

🤝 Vendor & MSP Accountability

We sit between you and your vendors, making sure you’re not overpaying, under-supported, or left in the dark.

  • Vendor reviews, SLA checks, and renewals management

  • Handling MSP escalations and poor response times

  • Sourcing, negotiating, and onboarding new IT vendors

  • Acting as your single point of contact across all suppliers

🛠️ Microsoft 365 & Tooling Governance

From Teams and SharePoint to OneDrive and device management — we help your stack work together smoothly.

  • Microsoft 365 audits, tenant cleanup, and app rationalisation

  • Tool recommendations tailored to your workflows

  • Autopilot & Intune strategies for zero-touch provisioning

  • Procurement support for Apple & Windows environments

🔐 Cybersecurity & Best Practice

Security shouldn’t be fear-based or over-complicated. We embed real-world protection into your systems.

  • Password policies, MFA rollout, secure onboarding/offboarding

  • Endpoint protection and patching enforcement

  • Backup strategies and data loss prevention

  • Regular audits to identify and resolve weak spots

🔄 Project Management & Global Rollouts

From local office moves to global cloud migrations — we’ve led it all. You stay focused while we manage every detail.

  • Structured delivery of IT fit-outs and network upgrades

  • Wi-Fi heat mapping, AV deployments, and server room design

  • Coordinating with fit-out teams, ISPs, AV, and cabling vendors

  • Oversight of rollout timelines, budgets, and stakeholder alignment

Why BoldWave IT?

✔️ Calm, confident IT leadership — not reactive support
✔️ One partner guiding all your technology decisions
✔️ No fluff, no upselling — just clear advice and delivery
✔️ Ideal for 25–150 user businesses scaling with confidence
✔️ Full IT visibility, reduced risk, and better vendor performance

📩 Ready to take ownership of your IT?

We’ll assess your current setup, highlight risk, and show you what structured IT leadership can look like — without hiring in-house.

👉 [Book a 15-min discovery call]
📧 Or email us at Info@boldwaveit.com

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