What I Do:
At BoldWave IT, we become an extension of your business delivering senior-level IT strategy, dependable day-to-day support, and seamless project delivery under one partner.We take ownership of your IT roadmap and coordinate with trusted vendors for network and infrastructure work, so you don’t have to hire in-house staff or juggle multiple providers.
Our Services
We take full ownership of your IT – from strategy to support – so you don’t have to build a team, chase vendors, or deal with tech headaches.
✅ Free IT Health Check available for qualifying businesses (25–150 users)
Fractional IT Management
For growing businesses that need senior-level IT support, without hiring full-time.
As your Fractional IT Manager, I act as your on-demand IT lead, helping you reduce risk, cut costs, and bring structure to your IT operations.
Onboarding & Offboarding
Automate and standardise processes
Ensure laptops, accounts, and access are ready on day one
Remove access securely when staff leave
IT Audit & Automation
Audit your current systems, risks, and workflows
Identify gaps and inefficiencies
Recommend and implement automation where it makes sense
Conference Room / Boardroom Setup
Review and upgrade your AV setup
Coordinate with vendors and fit-out teams
Ensure meeting rooms actually work — every time
Project Management
Own your IT rollouts (software, hardware, infrastructure)
Coordinate timelines, vendors, and internal teams
Keep everything on track and under budget
IT Budget Planning & Strategy
Build or review your IT budget
Plan tech investments in line with business growth
Present clear options for leadership approval
Vendor & MSP Management
Act as the main point of contact for all IT vendors
Handle contracts, renewals, and escalation
Ensure you’re getting value and performance from suppliers
Managed IT Support
Practical, reliable IT support during business hours (9–6), designed for small to mid-sized teams.
We act as your IT department — handling daily issues, keeping systems up to date, and making sure your team stays productive.
What’s included:
Helpdesk & Remote Support (9–6)
Fast response for everyday issues: logins, applications, connectivity.
Escalation to senior support for business-critical issues.
Patch & Update Management
Windows and Microsoft 365 updates rolled out monthly.
Pilot → Early Adopter → Broad rollout process for stability.
Device & User Management
Standardised laptop builds with Intune (zero-touch setup).
Security baselines (MFA, BitLocker, Defender for Business).
Smooth onboarding and secure offboarding for staff.
Microsoft 365 Support
Teams, SharePoint, Exchange, and Outlook troubleshooting.
License management to reduce waste.
Network & Connectivity
Firewall, Wi-Fi, and VPN setup and maintenance.
Remote access support for hybrid working.
What Sets BoldWave IT Apart
✔️ Calm, senior-led IT oversight
No junior technicians, no firefighting — just clear direction and professional delivery.
✔️ One trusted partner for everything IT
From support and strategy to infrastructure, licensing, and procurement — fully managed.
✔️ No need to hire in-house
We act as your IT Manager, guiding your technology and keeping your team productive.
✔️ Hands-off project delivery
We manage rollout and execution, working with proven partners while you stay focused on business.
✔️ Designed for 20–100 user teams
Ideal for funded startups, fast-scaling teams, and lean SMEs needing structure without the overhead.
✔️ Fully documented environment
Every user, asset, license, and system mapped — so nothing falls through the cracks.
✔️ Proactive, not reactive
We anticipate risks, reduce IT noise, and help you scale without stress.
✔️ Cloud-first and future-ready
Whether hybrid or remote, we build flexible and secure setups built for today’s workforce.
✔️ No fluff, no upsells
Just what you need — clarity, consistency, and clean execution.
✅ Free IT Audit for Teams of 20–150
We’ll assess your current setup and highlight:
🔍 Risks you’re unaware of
💸 Wasted spend on tools or vendors
⚙️ Gaps in process, documentation, or control
🚀 Opportunities to simplify and scale
Whether you’re scaling fast, juggling vendors, or just need clarity — let’s take 15 minutes to see where things stand.
Contact us today for a free IT Health Check.
We’ll review your setup, highlight quick wins, and show you what calm, structured IT leadership could look like.
📩 Book a Free IT Health Check
or email us at support@boldwaveit.com