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Your Outsourced IT Department End-to-end IT support, strategy, setup & leadership — all wrapped into one monthly service. We don’t just fix tickets — we take full ownership of your entire IT environment.From onboarding new staff and setting up devices to managing vendors, licences, security and strategy — we do it all, without the fluff. This is the kind of support internal teams should deliver — minus the overhead. What We Typically Handle (So You Don’t Have To) Seamless Onboarding & Offboarding We make sure your team is set up properly from day one — and fully secured when they leave. Devices pre-configured and shipped directly Email, Teams, Slack, Zoom, VPN access setup SharePoint, OneDrive, calendar & shared folder access Offboarding checklist: disable access, recover device, transfer licenses Full audit logs for HR & compliance License reassignment + mailbox conversions We handle the whole process — start to finish 🎥 AV + Conference Room Support Tired of awkward meetings where the mic doesn’t work? We make your rooms plug-and-play. Setup & config of Teams Room or Zoom Room devices AV kit spec, procurement & vendor coordination Camera, mic, and display calibration Room tablet setup & management Ongoing AV support and troubleshooting HDMI, cable management, display sync — sorted Vendor & 3rd Party Management We manage external providers like internal staff — and make sure no one drops the ball. Handle all IT-related suppliers (MSPs, SaaS, broadband, etc.) Escalate issues, chase tickets, and ensure resolution Coordinate office installs, site visits, and hardware delivery Review contracts, SLAs, and negotiate renewals Consolidate tools and prevent vendor sprawl You deal with one partner (us) — not 10 different people Security, Stability & Scalability We bake security into everything we do — without slowing your team down. MFA setup, device encryption, access policies Enforced password standards + conditional access (on request) Secure onboarding/offboarding flow Device inventory & ownership tracking Access reviews and alerts License audits to reduce waste Microsoft 365 + SaaS clean-up IT roadmap planning, reviewed quarterly Real Results We’ve Delivered ✅ Onboarding time reduced from 3 days to under 3 hours ✅ AV setups fixed across 4 offices in 2 countries ✅ £6,000/year saved via license reviews ✅ Migrated messy SharePoint drives into clean, searchable structure ✅ MSPs brought under SLA — reduced delays by 70% ✅ Fully automated onboarding/offboarding workflow tied to HR ✅ Strategic planning implemented for hardware, backup, security & compliance What’s Included in Our Flat Monthly Fee: Remote IT support (Mon–Fri, 9–5 UK) Device setup & shipping (Autopilot or JAMF) Account setup + secure onboarding/offboarding Microsoft 365 management + structure cleanup Shared IT documentation, tracking sheets & asset logs Vendor & license management Light training & user guides Quarterly leadership calls for roadmap & priorities Built-in security practices (no expensive “add-ons”) 💷 From £55–£60 per user/month — minimum 20 users