Strategic IT leadership — without hiring in-house.

We step in as your part-time IT Manager, working alongside your leadership team to bring structure, clarity, and direction to your tech setup.

You still keep your support provider (or we can bring in one we trust). But instead of chasing tickets, wondering where your budget’s going, or reacting to every issue — you’ve got someone guiding the big picture.

No more firefighting. No more confusion. Just calm, confident IT that keeps up with your business.

Clear IT Planning & Strategy

We help you build a tech roadmap that supports how your business actually works — not just what your MSP recommends. Whether you’re scaling up, hiring fast, or dealing with messy systems, we bring order to the chaos.

• Monthly check-ins with your leadership team

• Focused goals for onboarding, AV, security, and systems

• Long-term planning with short-term wins

Vendor & Partner Oversight

We take the pressure off your team by managing your MSP or IT vendors. We chase things up, ask the right questions, and make sure you’re getting the service you’re paying for — without you needing to step in.

• We handle escalations and follow-ups

• Review performance, quotes, and renewals

• Make sure vendors deliver on their promises

 Microsoft 365, Tools & Budget Support

We review your licences, apps, and tools to make sure you’re not overspending — and your setup actually works for your team.

• M365 reviews and cleanups

• Tool recommendations based on how you work

• Cost-saving ideas without cutting corners

 Security & Best Practice Guidance

From remote access to account control — we help you stay secure without locking everything down. It’s not about policies on paper — it’s about real-world protection that fits your business.

• Best-practice security baked into your setup

• Access controls, backups, password policies

• Friendly advice, not fear-based selling

 How It Works

We meet regularly, stay connected, and guide your IT from a leadership perspective. You get updates, direction, and support — all without adding a full-time headcount or micromanaging the tech.

🤝 Why It Works
✔️ Gives your business proper IT leadership
✔️ Stops issues from slipping through the cracks
✔️ Keeps your support provider accountable
✔️ Aligns tech with your team and future plans
✔️ Takes pressure off internal Ops or Office Managers

📩 Want someone to own your IT — not just react to it?
We’re ready when you are.
[ Book a 15-min discovery call ] | support@boldwaveit.com